Legal / Refunds
Refund Policy.
This policy applies to GafferMind purchases when checkout is enabled. It is not an unconditional 14-day refund promise.
Effective September 16, 2026
Eligibility
A refund may be requested within 14 days of purchase when GafferMind does not function on an officially supported configuration and GafferMind support is unable to resolve the technical issue.
How to request a refund
Email support@gaffermind.com within the 14-day request window. Include enough information to identify the purchase and explain the supported configuration and technical issue. Do not send passwords, authentication tokens, or full payment-card details.
Support may ask for reasonable diagnostic information and attempt to resolve the issue before determining eligibility. No guaranteed refund-processing time is promised by this policy.
Mandatory consumer rights
This policy does not exclude, restrict, or replace any non-waivable refund, cancellation, warranty, or other right or remedy available under applicable consumer-protection law.